Managing Conflict with confidence
Conflict is a natural part of leadership, and when managed effectively, it can lead to stronger teams and better decision-making. At Plum Leadership Group, we view conflict as an opportunity for growth, helping leaders gain insights and understand diverse viewpoints. This training equips leaders with practical tools to prevent unhealthy conflict and resolve issues fairly. Participants will explore their own conflict styles, improve communication skills, and learn strategies to manage disputes constructively.
Key Topics Covered
- Conflict Management
- Coaching and Managing for Success
- Addressing Performance Issues & Progressive Consequences
- Conducting Workplace Investigations
- Making Disciplinary Decisions
What You'll Learn
Participants will:
- Understand conflict management styles and when to use them
- Improve communication to foster collaboration
- Lead fair, constructive conversations around performance and conduct
- Apply progressive discipline and conduct effective workplace investigations
This workshop helps leaders turn conflict into an opportunity for growth, elevating team performance and workplace culture.
Our training programs are designed to be flexible and tailored to your organization’s unique needs. Sessions can be delivered virtually or in person and are available in 90-minute, half-day, or full-day formats. While the outline above provides a general structure, we customize each session to align with your workplace culture, goals, and priorities, ensuring a meaningful and impactful learning experience.
