Sales and Client Relationships
Strong client relationships are built on trust, communication, and an understanding of client needs. At Plum Leadership Group, we use the Insights Discovery tool to help leaders and sales teams enhance their interpersonal skills and develop meaningful connections with clients. This training focuses on understanding different personality types and communication styles, allowing participants to tailor their approach to better engage clients, address concerns, and close deals. Leaders will also learn strategies for building long-lasting, trust-based relationships that drive sales success.
Key Topics Covered
- Understanding Personality Types (Insights Discovery)
- Building Rapport and Trust with Clients
- Adapting Communication Styles to Clients’ Needs
- Handling Client Concerns and Objections
- Strategies for Building Long-Term Client Relationships
What You'll Learn
Participants will:
- Gain insights into different personality types and how they impact communication
- Learn how to build rapport and trust with clients quickly and effectively
- Adapt their communication style to meet client needs and preferences
- Develop strategies for maintaining long-term, productive client relationships
This workshop helps leaders and sales teams create deeper, more effective relationships with clients that drive sales and long-term success.
Our training programs are designed to be flexible and tailored to your organization’s unique needs. Sessions can be delivered virtually or in person and are available in 90-minute, half-day, or full-day formats. While the outline above provides a general structure, we customize each session to align with your workplace culture, goals, and priorities, ensuring a meaningful and impactful learning experience.
